Terms of Use
IMPORTANT: PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.
PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN AN ARBITRATION AGREEMENT (SECTION 13) THAT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH 2DOORS AND MS PAR LLC ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION. THESE TERMS ALSO CONTAIN A CLASS ACTION WAIVER, A MASS ACTION WAIVER, AND A JURY TRIAL WAIVER. BY AGREEING TO THESE TERMS OF USE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL OF THEM AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
THESE TERMS INCLUDE AN ASSUMPTION OF RISK PROVISION (SECTION 9) UNDER WHICH YOU ASSUME ALL RISKS ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO RISKS OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, THEFT, FRAUD, AND FINANCIAL LOSS. YOU ACKNOWLEDGE THAT 2DOORS IS A TECHNOLOGY PLATFORM ONLY AND DOES NOT CONTROL USER BEHAVIOR, BUILDING CONDITIONS, ITEM QUALITY, OR DELIVERY OUTCOMES.
Last Updated: April 14, 2026
Effective Date: April 14, 2026
OFFICIAL LANGUAGE: The English language version of these Terms of Use is the sole official and legally binding version. Any translations provided in other languages (including but not limited to Spanish and Russian) are offered solely as a convenience to help non-English speakers understand the general content of these Terms. Translated versions are not legally binding and may not reflect the most current terms. In the event of any conflict or discrepancy between a translated version and the English version, the English version shall prevail in all respects. You should always consult the English version for the authoritative and enforceable terms.
These Terms of Use ("Terms") form a binding agreement between you and MS PAR LLC, a Florida limited liability company ("2Doors", "we", "us", or "our"). These Terms govern your access to and use of our mobile applications, websites, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. What 2Doors Is (and Isn't)
1.1 Marketplace Platform Only
2Doors provides a digital platform that allows residents of certain residential buildings and communities ("Buildings") to list, discover, and transact for goods with other users in the same Building ("Items"). We do not own, manufacture, store, handle, transport, deliver, or inspect Items; are not the buyer or seller of record for transactions between users; and are not a shipping, storage, or logistics company. Any sale or purchase is solely between users. We are not a party to those contracts.
1.2 No Property Management, No Landlord Role
2Doors is not a landlord, property manager, homeowners' association, or community association. We do not manage any Building, nor are we responsible for Building security, staff, rules, amenities, or physical conditions. 2Doors may be offered as a resident amenity, but it is not the Building's primary security, receiving, concierge, or work-order system.
1.3 No Guarantee of Users, Items, Delivery, or Outcomes
We do not guarantee: the identity, background, or behavior of any user; the safety, legality, quality, or content of any Item; that delivery will occur; or that any transaction will be completed, timely, or without incident. You use the Service and interact with other users at your own risk.
1.4 Building Rules Control On-Property
Buildings may have package and delivery rules (including restrictions on lobby drops, front desk acceptance, or access to floors). You are solely responsible for understanding and complying with your Building's rules. If there is a conflict between these Terms and Building rules on property, Building rules control inside the property.
2. Eligibility & Account
2.1 Minimum Age
You must be at least 21 years old to use the Service. By using the Service, you represent and warrant that you are at least 21.
2.2 Building Residency & Verification
Access to a Building marketplace may be limited to verified residents (or persons otherwise authorized by Building management). We may verify residency using documents, building invitations/codes, building emails, IDs, or other reasonable methods. We may approve, deny, or revoke access at our sole discretion.
We reserve the right to request your real name, government-issued identification, proof of residency, or other verification information at any time, for any reason, including but not limited to: fraud prevention, account security, dispute resolution, compliance with legal obligations, or investigation of policy violations. Failure to provide requested verification information within a reasonable time period may result in account suspension or termination.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately at support@msparllc.com of any unauthorized use.
2.4 One Account per Person; Anti-Evasion
You may not create or use multiple accounts to evade bans, manipulate the Service, avoid fees, or otherwise abuse the Service. We may use technical, payment, and identity signals (including device identifiers and payment processor identifiers such as Stripe Customer IDs and Stripe Connect Account IDs) to detect and prevent abuse. We may restrict, suspend, or terminate accounts at our discretion.
2.5 Data Analytics, Moderation, and Safety Controls
By using the Service, you consent to our collection and analysis of usage data (e.g., session duration, screen views, feature usage, click timing, scroll behavior, navigation patterns, crash logs) and safety-related signals used to protect the marketplace (e.g., detection of suspected spam, fraud, harassment, or off-platform circumvention). All data is collected and used in accordance with our Privacy Policy.
2.6 Notifications
By providing your email and/or phone number and enabling notifications, you agree to receive transactional communications (e.g., purchase, delivery, dispute updates) and, if you opt in, marketing communications. You may update notification preferences in-app where available.
3. Listings, AI Suggestions & Responsibility for Content
3.1 Your Listings
You are solely responsible for all information you provide, including title/description, photos/media, condition, defects, authenticity, and legality of Items, and compliance with Building rules.
3.2 AI-Generated Suggestions
We may use AI tools to suggest titles, descriptions, categories, condition tags, or pricing. These are only suggestions and may be inaccurate. You must review and approve any AI-assisted content before publishing. You remain fully responsible for your listing.
3.3 No Responsibility for Item Quality or Claims
To the maximum extent permitted by law, we are not responsible for the quality, safety, legality, packaging, or accuracy of any listing or Item. Items are provided "as is" by users.
3.4 Price Display and Fee Presentation
We may display total prices including fees, taxes, discounts, or promotions and may correct obvious typographical errors. We may change platform fees on a going-forward basis by updating these Terms and/or the Service.
3.5 Prohibited Items
You may not list or transact in illegal goods, weapons/ammunition/explosives, stolen goods, counterfeit goods, hazardous regulated materials, items violating Building rules/fire codes, obscene content, or items prohibited by law. We may remove listings at any time.
3.6 Violation Penalties
If you violate these Terms by posting or transacting in: (a) sexually explicit or pornographic content; (b) illegal goods or services; (c) fraudulent activity; or (d) impersonating another individual or entity, you agree that we may charge a penalty of US $1,000.00 plus any applicable processing fees to your registered payment method. This penalty is in addition to any other remedies available to us, including account suspension or termination, removal of content, and legal action. You authorize us to debit this penalty amount from your payment method on file or from any funds held in your account.
4. Payments, Stripe, Refunds, Disputes & Chargebacks
4.1 Payments via Stripe or Other Processors
Payments are processed by third-party processors (e.g., Stripe). We do not process card payments ourselves. You agree to comply with processor terms.
4.2 Platform Fees
Platform fees apply as disclosed in the Service at the time of checkout or listing. Fee schedules may vary by item price tier and may be changed on a going-forward basis.
FEE AND TAX CHANGES: We may change fees at any time for future transactions. Your continued use after changes constitutes acceptance.
4.3 Holding Funds; Payout Timing; Reserves
We may hold funds for a period to cover disputes, refunds, chargebacks, fraud risk, or as required by processors/networks. We may delay payouts, apply rolling reserves, or withhold payouts where we suspect fraud/abuse/violation or where required by law or processor rules.
4.4 Account Debiting Authorization (Seller Authorization)
By using the Service as a seller, you authorize us (and our processors) to debit your Stripe Connect balance and/or future payouts for refunds, chargebacks, processor fees, platform fees, dispute-related charges, reimbursement amounts we pay to buyers under these Terms, and any other amounts owed under these Terms. You further authorize us (and our processors) to initiate off-session charges to your saved payment methods for amounts owed under these Terms (including late-delivery fees under Section 5.2), without additional notice at the time of charge where permitted by law and payment-network rules. If an off-session charge is declined, you authorize us to retry on any other eligible payment method saved to your account.
4.5 Authorization Holds; Capture; Order Acceptance
For purchases through the Service, we place an authorization hold on the buyer's payment method at the time of purchase. The hold reserves the funds but does not charge the buyer. If the seller does not accept the order within the time limit (e.g., 24 hours), the authorization hold is released and the order is canceled automatically—the buyer is never charged. If the seller accepts and delivers, the authorization hold remains in place during the refund window (e.g., 7 calendar days from delivery). Payment is captured (the buyer is actually charged) only after the refund window closes without a refund request or dispute. If the buyer requests a refund or opens a dispute during the refund window, the hold may be canceled in whole or in part and the buyer is not charged, or is charged only a reduced amount as applicable under Section 4.7.4.
4.6 Delivery Preferences, Delivery Proof, and "Delivered" Status
The Service may allow buyers to select a delivery preference (e.g., door delivery, lobby/receiving area, front desk) depending on Building settings. Delivery preferences may be locked once set.
We may require sellers to submit delivery proof (including one or more photos captured using the in-app camera) before an order can be marked "Delivered." Delivery photos may be watermarked with order identifiers, timestamps, building name, and delivery method and may be visible to the buyer and seller.
Important: Delivery proof is evidence for dispute review; it is not a guarantee of actual receipt and does not make 2Doors a delivery company or custodian of Items.
4.7 Refund Window (Hybrid Model) & Refund Rules
4.7.1 Refund Window Start Time
Unless otherwise stated in the Service, the buyer has 7 calendar days from the time the seller submits the required delivery proof and the Service records the order as "Delivered" (the "Delivery Time") to request a refund or open a dispute through the Service. The Delivery Time is based on our server records.
4.7.2 Refunds and Returns
Refund eligibility may depend on the reason for the refund and whether the Item is returned (if return is required). We may require return proof before issuing a refund, including photo proof or other documentation. The Service may specify return steps and deadlines.
Fees: Platform fees, processing fees, and other fees may be non-refundable except where required by law or where we determine, in our sole discretion, that a refund of fees is appropriate (for example, seller fraud or platform error).
4.7.3 No Refunds for Certain Claims
We may deny refunds where: (a) the buyer fails to act within the refund window; (b) the buyer cannot provide required return proof where a return is required; (c) fraud/abuse is suspected; or (d) other exclusions disclosed in the Service apply.
4.7.4 Refund Fee Scenarios and Calculations
2Doors uses a hybrid refund policy that determines who pays fees based on two critical factors: (1) Return Reason (who is at fault), and (2) Item Condition (the physical state of the returned item).
(a) Return Reasons Buyer Choice Reasons (buyer's responsibility): "Changed my mind" or "No longer needed" Seller Fault Reasons (seller's responsibility): "Item not as described," "Item damaged/defective," or "Wrong item received"
(b) Item Conditions For Buyer Choice Returns: "Unused" (item never used, original condition), "Used" (item was used by buyer), or "Damaged" (item was damaged by buyer) For Seller Fault Returns: All above conditions plus "Arrived Damaged" (item arrived damaged/defective, not buyer's fault)
(c) Fee Types and Calculations Platform Penalty: 50% of the platform fee that applied to your order, charged only when the item was used or damaged by the buyer AND the return is the buyer's choice (not seller fault). Platform fees are not a single fixed percentage—they vary by item price tier and other factors as disclosed in the Service at checkout or listing. No processing fees are deducted from buyer refunds.
(d) Complete Fee Scenarios
Scenario 1 - Seller Fault (Any Condition): If you return an item due to seller's fault (wrong item, not as described, defective), regardless of item condition:
• You pay: $0 (FULL REFUND)
• Example: On a $100 order, you receive a $100 full refund
• This includes items that arrived damaged, items not as described, and wrong items received
Scenario 2 - Buyer Choice + Unused Item: If you return an item because you changed your mind or no longer need it, AND the item is in unused/original condition:
• You pay: $0 (FULL REFUND)
• Example: On a $100 order, you receive a $100 full refund
Scenario 3 - Buyer Choice + Used/Damaged Item: If you return an item because you changed your mind or no longer need it, AND you used or damaged the item:
• You pay: A platform penalty equal to 50% of the platform fee that applied to your order. Platform fees are not a single fixed percentage—they vary by item price tier and other factors as disclosed in the Service at checkout or listing.
• Example (illustrative only): If the platform fee on your order were $7, the penalty would be $3.50 (half of that fee), and your refund would be reduced by that penalty amount. Your actual platform fee, and thus your penalty, depends on the fee schedule that applied to your specific order.
(e) Context-Aware Item Condition Selection When confirming return delivery, the available item condition options shown to you depend on your return reason:
• For Buyer Choice returns: You can select "Unused," "Used," or "Damaged"
• For Seller Fault returns: You can also select "Arrived Damaged" to indicate the damage was not your fault
(f) Refund Breakdown Transparency You can view a complete breakdown of your refund calculation by selecting "Understand My Refund" in the order details, which shows: original amount paid, platform penalty (if applicable), and final refund amount you will receive.
4.8 Auto-Confirmation; Buyer Responsiveness
The Service may show an order as "auto-confirmed" if the buyer does not respond within a stated time (e.g., 48 hours) after Delivery Time. Auto-confirmation may affect user experience and dispute prioritization but does not waive the buyer's rights to dispute within the 7-day refund window unless explicitly stated in the Service and permitted by law.
4.9 Disputes; Immediate Fund Freeze; Automated Signals
If a buyer opens a dispute (e.g., "I didn't receive it" or "Issue with delivery"), we may freeze funds immediately pending resolution. We may use automated systems (including AI-based analysis) to help detect fraud or validate delivery proof; such systems are not guaranteed to be accurate. Final outcomes may depend on available evidence, user history, and platform rules.
Users must provide requested evidence within the time limit we specify (for example, 48 hours after request), or we may decide the dispute based on available information.
4.10 Chargebacks and Payment Processor Disputes
Cardholders may file disputes/chargebacks with their bank. Banks, card networks, and processors decide outcomes. If a chargeback occurs, disputed amounts and fees may be debited from us; we may debit sellers accordingly under Section 4.4. You agree to cooperate fully, provide evidence promptly, and acknowledge that we may concede disputes where evidence is insufficient or time limits are missed.
4.11 No Off-Platform Payments; Anti-Circumvention
You may not arrange payment outside the Service for transactions initiated through the Service (cash, Venmo, Zelle, bank transfer, etc.) or attempt to avoid fees. We may monitor and restrict messages that appear to facilitate off-platform payments (e.g., phone numbers/emails) and may suspend or terminate accounts for circumvention attempts.
4.12 Tax Responsibility
Sellers are solely responsible for income reporting and taxes. We do not provide tax advice. We may provide tax forms if required by law (e.g., through Stripe). You agree to indemnify us for tax-related claims arising from your use.
4.13 Seller Risk Acknowledgment
By listing items for sale on the Service, you acknowledge and agree that:
(a) Transaction Risk. All transactions carry inherent risk. 2Doors facilitates connections between buyers and sellers but does not guarantee payment for any transaction. Buyers may request refunds, open disputes, or file chargebacks, any of which may result in the reversal of funds previously credited or held for you.
(b) No Guaranteed Income. We do not guarantee that any listing will result in a sale, that any sale will result in payment to you, or that any payment will not be reversed. You sell items at your own risk.
(c) Refund and Dispute Exposure. Buyers have a 7-day window to request refunds and may also open disputes. If a buyer returns an item due to seller fault (item not as described, damaged, or wrong item), you will not receive payment for that transaction and the buyer receives a full refund. We may process refunds, cancel authorization holds, or reverse transfers without your prior approval in accordance with these Terms.
(d) Chargeback Liability. If a buyer's bank or card network reverses a payment (chargeback), you may be liable for the reversed amount plus any associated fees, which may be debited from your balance or future payouts under Section 4.4.
(e) Platform Not Responsible for Losses. To the maximum extent permitted by law, 2Doors is not responsible for any financial loss you incur as a seller, including but not limited to: lost sales, reversed payments, disputed transactions, chargebacks, items not returned or returned in different condition, buyer fraud, or any other loss arising from your use of the Service as a seller. You acknowledge that the platform provides tools and processes to facilitate transactions but cannot guarantee outcomes.
(f) Accurate Listings Required. You are solely responsible for ensuring your listings are accurate, complete, and not misleading. Inaccurate listings increase the likelihood of returns, disputes, and refund claims. Repeated inaccurate listings may result in account suspension or termination.
5. Delivery, Access, and Safety
5.1 No Supervised Meetups; No Custody
2Doors does not supervise physical exchanges. Where the Service provides delivery options, users must follow the in-app delivery flow and Building rules. 2Doors does not take possession of Items and is not a bailee, custodian, insurer, or warehouse.
5.2 Door Delivery (Opt-In) Rules; No-Knocking Policy
If door delivery is available and selected, the buyer acknowledges that door delivery involves increased privacy and access considerations and accepts the associated risks.
Where indicated in the Service, door delivery may require a delivery time window and specific photo proof. Sellers must follow the NO KNOCKING / NO CONTACT policy if stated in-app. Harassment, stalking, threats, or unwanted contact is strictly prohibited and may result in immediate suspension or termination.
Late Delivery Fee: If a seller fails to deliver within the buyer's selected time windows for door delivery or within the applicable delivery deadline for receiving-area delivery, the seller will be charged a late delivery fee (currently $5.00, subject to change with notice) automatically to their saved payment method without additional confirmation, as authorized under Section 4.14. This charge is processed off-session (i.e., without the seller being actively present in the app). By listing items for sale and saving a payment method, sellers expressly consent to this automatic charge. The order may be automatically canceled with the buyer's authorization hold released in full. If the charge fails (e.g., due to expired card or insufficient funds), the seller remains liable for the amount owed and their account may be restricted until the balance is resolved.
4.14 Automatic Charges; Off-Session Payment Authorization
By saving a payment method to your account, you expressly authorize 2Doors and its payment processor (Stripe) to charge your saved payment method automatically and without additional confirmation for any amounts owed under these Terms, including but not limited to:
(a) Late Delivery Fees. Fees assessed under Section 5.2 for failing to deliver within the applicable time window (currently $5.00 per occurrence, subject to change with notice).
(b) Penalties. The $1,000.00 penalty described in Section 3.5 for prohibited conduct, plus applicable processing fees.
(c) Chargebacks and Seller Liabilities. Any amounts owed under Sections 4.4 and 4.10 resulting from chargebacks, reversed payments, or disputed transactions.
(d) Other Amounts Owed. Any other fees, penalties, or amounts that become due under these Terms.
These charges may be processed "off-session," meaning they may occur without you being actively present in the app at the time of the charge. Your bank or card issuer may require additional authentication for off-session charges; if such authentication fails, you remain liable for the amount owed and we may pursue collection through other means. You may update or remove your payment method at any time through the app, but removing your payment method does not relieve you of any amounts already owed. We may suspend or restrict your account if a required charge cannot be processed.
Important: 2Doors cannot physically enforce behavior in buildings and is not responsible for in-person conduct, but may take enforcement actions within the Service.
5.3 Lobby/Receiving Area and Front Desk Deliveries
If Items are left in lobbies, receiving areas, package rooms, or with building staff, risk of theft/loss may be higher. Building staff may refuse items or be unavailable. Users accept these risks, and 2Doors is not responsible for building staff decisions or building security.
6. Optional Delivery Protection Plan (Not Insurance)
6.1 Description
The Service may offer an optional "Delivery Protection" feature (the "Protection Plan") that provides limited reimbursement in certain theft/loss scenarios after Delivery Time. The Protection Plan is not insurance and is offered as a limited, discretionary reimbursement program subject to eligibility rules, caps, deductibles, exclusions, and verification.
6.2 Availability and Eligibility
Protection Plan may be offered only for certain delivery methods (e.g., lobby/receiving area or front desk) and not for others (e.g., door delivery). Eligibility may require valid delivery proof (including watermarked in-app photos), timely claim submission, and account standing.
6.3 Tiers, Caps, Deductibles
Where offered, the Protection Plan may have tiers with maximum coverage limits (e.g., up to $75 / $150 / $250). Deductibles may apply and may be calculated as the greater of $12 or 15% of item price (or as shown in the Service). Reimbursement will not exceed the tier cap and may be reduced by deductible and other limits.
6.4 Claim Window and Limits
Claims must be initiated within the timeframe shown in the Service (e.g., within 48 hours after Delivery Time). We may limit claims (e.g., one protected claim per user per 60 days) and may deny claims for suspected abuse.
6.5 Exclusions
The Protection Plan may exclude (without limitation): wrong address, buyer-authorized access issues, buyer fraud, missing/invalid proof, late claims, prohibited items, off-platform arrangements, or claims involving door delivery (if excluded).
6.6 Fees Non-Refundable
Protection Plan fees are generally non-refundable once purchased, except where required by law or if we determine otherwise in our discretion.
7. Content, IP & License
7.1 Your Content; Delivery Photos
You retain ownership of User Content you upload, but you grant 2Doors a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, process, and display it to operate and improve the Service, including for dispute review, fraud prevention, and customer support.
7.2 User-Posted Photos and Content Disclaimer
Users are solely responsible for all photos, images, and media they upload to the Service, including listing photos, delivery proof photos, and profile images. 2Doors does not pre-screen, endorse, or approve user-uploaded content. Some photos or content posted by other users may depict items, conditions, or contexts that you find uncomfortable, objectionable, or otherwise undesirable. By using the Service, you acknowledge and agree that 2Doors is not responsible or liable for any discomfort, offense, or emotional distress arising from viewing content posted by other users. If you encounter content that violates our guidelines, you may report it through the Service.
7.3 Photo Retention and Deletion
Delivery proof photos may be retained for a limited period (e.g., up to 180 days) for dispute handling, fraud prevention, and compliance, then deleted according to our retention policies, except where longer retention is required by law, payment processors, or active disputes/chargebacks.
7.4 Our IP
All rights in and to the Service (excluding User Content) are owned by or licensed to MS PAR LLC. You may not use our trademarks without permission.
8. Suspension & Termination
We may suspend or terminate accounts, remove listings, or restrict access at our discretion if we believe you violated these Terms, Building rules, or law, or if your conduct creates risk. Certain provisions survive termination.
8.1 Identity Verification Requirements
We reserve the right to request your real name, government-issued identification, proof of residency, or other verification information at any time. Failure to provide requested verification within a reasonable time period may result in account suspension, termination, or restriction of access to certain features. We may use this information to verify your identity, prevent fraud, resolve disputes, comply with legal obligations, or investigate potential policy violations.
9. Assumption of Risk; Acknowledgment of Dangers
9.1 Voluntary Assumption of Risk
BY USING THE SERVICE, YOU VOLUNTARILY ASSUME ALL RISKS, KNOWN AND UNKNOWN, FORESEEN AND UNFORESEEN, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, YOUR INTERACTIONS WITH OTHER USERS, AND ANY TRANSACTIONS CONDUCTED THROUGH THE SERVICE. YOU ACKNOWLEDGE AND AGREE THAT 2DOORS IS A TECHNOLOGY PLATFORM THAT CONNECTS USERS AND DOES NOT CONTROL, DIRECT, OR SUPERVISE THE CONDUCT, BEHAVIOR, OR ACTIONS OF ANY USER, BUILDING STAFF, BUILDING MANAGEMENT, OR ANY OTHER THIRD PARTY.
9.2 Specific Risks Acknowledged
Without limiting the generality of the foregoing, you specifically acknowledge and voluntarily assume the following risks, among others:
(a) Physical Risks: Personal injury, bodily harm, illness, or death arising from in-person interactions with other users during deliveries, pickups, or any other meeting facilitated or connected to the Service, including but not limited to assault, battery, sexual assault, harassment, stalking, home invasion, slip-and-fall incidents, trips, falls on building premises, injuries caused by items or packaging, allergic reactions, exposure to hazardous or contaminated substances, and any other physical harm of any kind;
(b) Property Risks: Theft, loss, damage, destruction, or misappropriation of Items, packages, personal property, or real property, whether occurring during delivery, storage, in transit, at pickup, in building lobbies, common areas, doorsteps, package rooms, with building staff, or at any other time or location in connection with the Service;
(c) Financial Risks: Financial loss of any kind, including but not limited to loss from fraudulent transactions, counterfeit goods, non-delivery of Items, non-payment for Items sold, chargebacks, payment disputes, payment processor failures, scams, Ponzi schemes, identity theft, unauthorized account access, unauthorized payment charges, and any other financial harm or economic loss;
(d) Criminal Activity: Risks arising from criminal activity by other users or third parties, including but not limited to theft, burglary, robbery, armed robbery, fraud, wire fraud, mail fraud, assault, battery, aggravated assault, murder, manslaughter, trespass, breaking and entering, stalking, harassment, sexual assault, kidnapping, arson, vandalism, impersonation, identity fraud, extortion, blackmail, and any other criminal conduct of any kind;
(e) Building and Premises Risks: Risks associated with building conditions and the physical environment, including but not limited to defective or malfunctioning elevators, stairways, escalators, hallways, lobbies, entryways, lighting, locks, security systems, fire safety equipment and alarms, wet or slippery floors, uneven surfaces, broken glass, construction hazards, pest infestations, environmental hazards, and any other premises conditions or deficiencies;
(f) Item Risks: Risks arising from the nature, condition, quality, safety, legality, authenticity, fitness, or suitability of Items transacted through the Service, including but not limited to defective products, contaminated goods, spoiled or expired food items, mislabeled items, counterfeit or knockoff goods, recalled products, items containing allergens or toxins, hazardous materials, items that fail to meet applicable safety standards, and items that do not match their descriptions;
(g) Technology Risks: Service interruptions, outages, downtime, software bugs, coding errors, data loss, data corruption, account compromise, account suspension, unauthorized access, hacking, phishing attacks, malware, ransomware, denial-of-service attacks, man-in-the-middle attacks, and any other technology-related issues, failures, or vulnerabilities;
(h) Emotional and Psychological Risks: Emotional distress, mental anguish, psychological harm, anxiety, fear, humiliation, embarrassment, reputational damage, or trauma arising from any interaction, transaction, dispute, review, message, photo, content, or incident connected to the Service.
9.3 No Duty to Investigate or Monitor
2Doors has no duty to investigate, verify, screen, monitor, police, or supervise users, Items, transactions, deliveries, building conditions, building staff, in-person interactions, or any other aspect of the Service beyond what is expressly stated in these Terms. Any safety features, identity verification, residency verification, or monitoring tools we may offer are provided on a voluntary, best-efforts basis only and do not create any duty of care, warranty, guarantee of safety, or fiduciary obligation of any kind.
9.4 Independent Decision-Making
You acknowledge that you are an independent adult capable of making your own decisions regarding the risks of using the Service. You have not relied upon any representation, promise, warranty, or statement made by 2Doors or any of its officers, directors, employees, agents, or representatives regarding the safety, security, reliability, or suitability of the Service, other users, Items, Buildings, deliveries, or transactions in deciding to use the Service. Your decision to use the Service is made voluntarily and with full knowledge of the risks described herein.
10. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. MS PAR LLC AND ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "2DOORS PARTIES") HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
(a) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT;
(b) ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE;
(c) ANY WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES, WORMS, TROJANS, BUGS, OR OTHER HARMFUL COMPONENTS;
(d) ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, OR CURRENTNESS OF ANY CONTENT, INFORMATION, LISTINGS, PRICES, OR DATA PROVIDED THROUGH THE SERVICE;
(e) ANY WARRANTIES REGARDING THE QUALITY, SAFETY, LEGALITY, AUTHENTICITY, FITNESS, OR SUITABILITY OF ANY ITEMS LISTED, OFFERED, OR TRANSACTED THROUGH THE SERVICE;
(f) ANY WARRANTIES REGARDING THE IDENTITY, BACKGROUND, CREDITWORTHINESS, CHARACTER, BEHAVIOR, INTENTIONS, OR TRUSTWORTHINESS OF ANY USER;
(g) ANY WARRANTIES REGARDING BUILDING SECURITY, BUILDING ACCESS CONTROLS, BUILDING STAFF CONDUCT, BUILDING MANAGEMENT DECISIONS, OR BUILDING CONDITIONS;
(h) ANY WARRANTIES THAT DELIVERY WILL OCCUR, WILL BE TIMELY, WILL BE SECURE, OR WILL BE COMPLETED WITHOUT INCIDENT;
(i) ANY WARRANTIES REGARDING THE PERFORMANCE, AVAILABILITY, OR SECURITY OF THIRD-PARTY SERVICES, INCLUDING PAYMENT PROCESSORS, CLOUD PROVIDERS, AI PROVIDERS, OR ANY OTHER THIRD PARTY.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM 2DOORS, ITS EMPLOYEES, AGENTS, OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. YOU ACKNOWLEDGE THAT THE 2DOORS PARTIES HAVE NO OBLIGATION TO CONDUCT BACKGROUND CHECKS, CRIMINAL SCREENINGS, SEX OFFENDER REGISTRY CHECKS, CREDIT CHECKS, OR IDENTITY VERIFICATIONS ON ANY USER, AND THAT ANY VERIFICATION FEATURES OFFERED ARE PROVIDED ON A BEST-EFFORTS BASIS WITHOUT ANY WARRANTY, GUARANTEE, OR REPRESENTATION OF COMPLETENESS OR ACCURACY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE 2DOORS PARTIES' WARRANTIES ARE LIMITED TO THE SHORTEST DURATION AND THE MINIMUM SCOPE PERMITTED BY APPLICABLE LAW.
11. Limitation of Liability
11.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE 2DOORS PARTIES BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR MULTIPLIED DAMAGES OF ANY KIND, HOWEVER ARISING, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF INCOME, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF USE, LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, PERSONAL INJURY (INCLUDING DEATH), PROPERTY DAMAGE, EMOTIONAL DISTRESS, MENTAL ANGUISH, PAIN AND SUFFERING, LOSS OF ENJOYMENT OF LIFE, LOSS OF CONSORTIUM, FINANCIAL LOSS, COST OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, STATUTORY LIABILITY, OR OTHERWISE), AND REGARDLESS OF WHETHER THE 2DOORS PARTIES HAVE BEEN INFORMED OF, ADVISED OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 Specific Exclusions
Without limiting Section 11.1, the 2Doors Parties shall not be liable for any damages, losses, injuries, or harm of any kind arising from or related to:
(a) your use of, access to, or inability to use or access the Service; (b) any transaction, interaction, meeting, delivery, pickup, or communication between users, whether conducted through the Service or in person; (c) the conduct, actions, inactions, omissions, negligence, or intentional misconduct of any user, building staff member, building management representative, or any other third party; (d) any content posted, uploaded, transmitted, or displayed by users, including photos, listings, descriptions, messages, reviews, or any other user-generated content; (e) unauthorized access to or alteration, theft, or destruction of your account, transmissions, data, or personal information; (f) any delivery, non-delivery, late delivery, misdelivery, theft, loss, damage, or destruction of Items or packages; (g) personal injury, bodily harm, illness, disease, or death arising from any interaction, incident, accident, or event connected to the Service, whether directly or indirectly; (h) assault, battery, sexual assault, sexual harassment, stalking, threats, intimidation, home invasion, kidnapping, murder, manslaughter, or any other violent or criminal activity by users or third parties; (i) slip-and-fall incidents, trips, falls, or injuries occurring on building premises, in common areas, in hallways, in lobbies, on stairways, in elevators, or at any other location; (j) property damage, theft, vandalism, arson, or destruction of personal or real property; (k) fraudulent transactions, scams, identity theft, counterfeit goods, Ponzi schemes, or misrepresentation by users or third parties; (l) chargebacks, payment disputes, payment processor errors, payment delays, or payment failures; (m) building security failures, building access issues, building maintenance issues, building staff actions or inactions, or any building conditions; (n) AI-generated suggestions, automated decisions, algorithmic errors, or technology malfunctions; (o) interruptions, outages, bugs, errors, crashes, data loss, or performance issues in the Service; (p) data breaches, hacking, unauthorized access, cyberattacks, ransomware, or any other cybersecurity incidents (see Section 15); (q) actions of third-party service providers, including payment processors, cloud providers, AI providers, and hosting providers; (r) any other matter relating to the Service, however caused and under any theory of liability.
11.3 Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE 2DOORS PARTIES FOR ALL CLAIMS OF ANY KIND ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR RELATIONSHIP WITH 2DOORS, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, SHALL NOT EXCEED THE GREATER OF: (1) THE TOTAL PLATFORM FEES ACTUALLY PAID BY YOU TO 2DOORS IN THE ONE (1) MONTH IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO THE APPLICABLE CLAIM; OR (2) FIFTY UNITED STATES DOLLARS (US $50.00). THIS LIMITATION APPLIES REGARDLESS OF THE NUMBER OF CLAIMS OR THE NUMBER OF TRANSACTIONS.
11.4 Essential Basis of the Bargain
YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY AND DISCLAIMERS SET FORTH IN THIS SECTION 11 AND THROUGHOUT THESE TERMS ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND 2DOORS, AND THAT 2DOORS WOULD NOT PROVIDE THE SERVICE TO YOU WITHOUT THESE LIMITATIONS AND DISCLAIMERS. THESE LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND SHALL APPLY EVEN IF ANY REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE 2DOORS PARTIES IS LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
12. Indemnification & Release
12.1 Indemnification
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE 2DOORS PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, INVESTIGATIONS, DAMAGES, LOSSES, LIABILITIES, JUDGMENTS, FINES, PENALTIES, SETTLEMENTS, COSTS, AND EXPENSES (INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEYS' FEES AND COSTS, EXPERT WITNESS FEES, COURT COSTS, ARBITRATION FEES, AND COSTS OF INVESTIGATION AND LITIGATION) ARISING FROM OR RELATED TO:
(a) your use of, access to, or inability to use the Service; (b) your listings, Items, content you post, or any information or data you provide through the Service; (c) your delivery actions, failure to deliver, late delivery, delivery methods, or delivery conduct; (d) your interactions, communications, meetings, or transactions with other users, whether through the Service or in person; (e) your violation of these Terms, any Building rules, any applicable law, regulation, ordinance, or order, or any third-party rights; (f) any dispute, refund, chargeback, or payment reversal arising from your transactions; (g) any claim by any third party (including but not limited to other users, Building management, Building staff, Building residents, visitors, guests, invitees, family members, heirs, estates, executors, administrators, guardians, or governmental entities) related to Items you listed, sold, purchased, delivered, or received through the Service, or related to any interaction or incident connected to your use of the Service; (h) any personal injury, bodily harm, illness, disease, death, or property damage arising from or related to your actions, omissions, negligence, or intentional misconduct in connection with the Service; (i) any fraud, misrepresentation, deception, impersonation, or illegal activity by you; (j) any tax liability, regulatory obligation, licensing requirement, or compliance obligation related to your use of the Service; (k) any claim that your User Content infringes, misappropriates, or otherwise violates any third-party intellectual property right, privacy right, publicity right, or any other right of any person or entity; (l) any environmental, health, or safety claim arising from Items you listed or sold through the Service.
This indemnification obligation shall survive the termination of your account and these Terms indefinitely.
12.2 Release
YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY RELEASE, ACQUIT, AND FOREVER DISCHARGE THE 2DOORS PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, SUITS, RIGHTS, DAMAGES, LOSSES, LIABILITIES, OBLIGATIONS, COSTS, EXPENSES (INCLUDING ATTORNEYS' FEES), AND JUDGMENTS OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED OR UNDISCLOSED, MATURED OR UNMATURED, ACCRUED OR UNACCRUED, FIXED OR CONTINGENT, PAST, PRESENT, OR FUTURE, IN LAW OR IN EQUITY, ARISING FROM OR IN ANY WAY RELATED TO:
(a) disputes between users (including but not limited to disputes over Items, payments, deliveries, quality, condition, pricing, or any other matter); (b) disputes between users and Buildings, building management, building owners, building staff, or building residents; (c) the quality, safety, legality, condition, authenticity, fitness, suitability, or description of any Item; (d) the completion, non-completion, delay, cancellation, or manner of any transaction, order, or delivery; (e) refunds, chargebacks, payment reversals, payment disputes, or payment processor actions; (f) any loss, theft, damage, destruction, or misappropriation of Items, packages, or personal property; (g) any personal injury, bodily harm, illness, disease, or death arising from any interaction, delivery, pickup, meeting, or incident connected to the Service; (h) assault, battery, sexual assault, sexual harassment, stalking, threats, intimidation, home invasion, trespass, murder, manslaughter, kidnapping, or any other violent or criminal activity by users or third parties; (i) slip-and-fall incidents, trips, falls, or injuries occurring on any premises in connection with the Service; (j) fraud, scams, identity theft, identity fraud, counterfeit goods, wire fraud, financial crimes, or any other deceptive or criminal conduct by users or third parties; (k) building security, building access, building conditions, building maintenance, or building staff conduct or decisions; (l) data breaches, hacking, unauthorized access, cyberattacks, or any other cybersecurity incidents; (m) any emotional distress, mental anguish, psychological harm, reputational damage, or humiliation; (n) any act, omission, negligence, gross negligence, recklessness, or intentional misconduct of any user, third party, or service provider in connection with the Service; (o) any claim arising from the use of AI tools, automated systems, algorithms, or technology features within the Service; (p) any regulatory action, governmental investigation, or legal proceeding related to or arising from the Service.
TO THE FULLEST EXTENT PERMITTED BY LAW, THIS RELEASE EXTENDS TO CLAIMS AND DAMAGES OF EVERY KIND AND NATURE, WHETHER DIRECT OR INDIRECT, AND REGARDLESS OF THE THEORY OF LIABILITY.
12.3 Waiver of Unknown Claims
YOU EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS AFFORDED BY SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA, AND ALL SIMILAR PROVISIONS OF THE LAW OF ANY OTHER STATE OR JURISDICTION (INCLUDING BUT NOT LIMITED TO FLORIDA STATUTES AND COMMON LAW), TO THE FULLEST EXTENT PERMITTED BY LAW. CALIFORNIA CIVIL CODE SECTION 1542 PROVIDES:
"A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."
YOU ACKNOWLEDGE AND UNDERSTAND THAT YOU MAY HEREAFTER DISCOVER CLAIMS, FACTS, OR CIRCUMSTANCES DIFFERENT FROM OR IN ADDITION TO THOSE YOU NOW KNOW OR BELIEVE TO BE TRUE REGARDING THE SUBJECT MATTER OF THIS RELEASE, AND YOU AGREE THAT THIS RELEASE SHALL REMAIN EFFECTIVE, BINDING, AND ENFORCEABLE IN ALL RESPECTS NOTWITHSTANDING THE LATER DISCOVERY OF SUCH DIFFERENT OR ADDITIONAL CLAIMS, FACTS, OR CIRCUMSTANCES. YOU HEREBY WAIVE ANY RIGHT TO CLAIM THAT THIS RELEASE SHOULD BE RESCINDED, MODIFIED, OR REFORMED BASED ON ANY SUBSEQUENTLY DISCOVERED CLAIMS, FACTS, OR CIRCUMSTANCES.
13. Arbitration Agreement; Waiver of Jury Trial; Class Action Waiver
IMPORTANT: THIS SECTION CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.
13.1 Agreement to Binding Arbitration Between You and 2Doors
You and MS PAR LLC ("2Doors") mutually agree that any and all disputes, claims, causes of action, or controversies of any kind ("Disputes") arising out of or relating to these Terms, the Service, your relationship with 2Doors, or any transaction, interaction, delivery, incident, or event facilitated by or connected to the Service, regardless of whether such Disputes arose or were asserted before or after the date you agreed to these Terms, shall be resolved exclusively through final and binding individual arbitration administered as set forth herein, rather than in a court of law, except as expressly provided in Section 13.10 below. This Arbitration Agreement applies to, without limitation, Disputes arising out of or relating to:
(a) these Terms and any prior versions of these Terms, or the existence, breach, termination, enforcement, interpretation, scope, waiver, or validity thereof; (b) your access to or use of the Service at any time, or a third party's access to or use of the Service at your invitation or through your account; (c) incidents or accidents resulting in personal injury, bodily harm, illness, or death that you allege occurred in connection with your use of the Service or another user's use of the Service, regardless of whether the claim allegedly occurred or accrued before or after the date you agreed to these Terms, and regardless of whether the personal injury or death was experienced by you or anyone else; (d) theft, loss, damage, destruction, or misappropriation of Items, packages, or property; (e) fraud, scams, misrepresentation, or any criminal activity by users or third parties; (f) data breaches, cybersecurity incidents, unauthorized access, or any technology-related claims; (g) any aspect of your relationship with 2Doors, including the termination thereof.
By agreeing to arbitration, you understand and acknowledge that YOU ARE WAIVING YOUR RIGHT TO SUE IN COURT, YOUR RIGHT TO A TRIAL BY JURY, AND YOUR RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Binding arbitration is a procedure in which a dispute is submitted to one or more neutral arbitrators who render a final and binding decision. In choosing binding arbitration, both you and 2Doors are opting for a private dispute resolution procedure and agree to accept the arbitrator's decision as final. This Arbitration Agreement survives after your relationship with 2Doors ends.
13.2 Jury Trial Waiver
YOU AND 2DOORS EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, CLAIM, COUNTERCLAIM, OR DEFENSE ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, YOUR USE OF THE SERVICE, OR ANY DEALINGS BETWEEN YOU AND 2DOORS. THIS WAIVER SHALL APPLY WHETHER THE DISPUTE IS RESOLVED IN ARBITRATION OR, IF FOR ANY REASON, A CLAIM OR DISPUTE PROCEEDS IN A COURT OF LAW RATHER THAN THROUGH ARBITRATION.
13.3 Class Action Waiver
ALL DISPUTES BETWEEN YOU AND 2DOORS SHALL BE RESOLVED SOLELY AND EXCLUSIVELY ON AN INDIVIDUAL BASIS. YOU AND 2DOORS EACH EXPRESSLY WAIVE THE RIGHT TO BRING, JOIN, PARTICIPATE IN, OR BE A MEMBER OF ANY CLASS, COLLECTIVE, COORDINATED, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION OR PROCEEDING, WHETHER IN ARBITRATION OR IN COURT. NO ARBITRATOR, JUDGE, OR COURT SHALL HAVE AUTHORITY TO PRESIDE OVER, HEAR, ADMINISTER, OR RESOLVE ANY FORM OF CLASS, COLLECTIVE, COORDINATED, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING, OR TO CONSOLIDATE, JOIN, OR COORDINATE THE CLAIMS OF MULTIPLE INDIVIDUALS AGAINST 2DOORS IN A SINGLE PROCEEDING. THE ARBITRATOR MAY ONLY AWARD RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. RELIEF AWARDED CANNOT AFFECT OTHER USERS. THIS CLASS ACTION WAIVER IS AN ESSENTIAL AND NON-SEVERABLE PART OF THIS ARBITRATION AGREEMENT. IF FOR ANY REASON THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL PROCEED IN A COURT OF COMPETENT JURISDICTION, BUT SHALL BE STAYED PENDING THE ARBITRATION OF ANY REMAINING CLAIMS. NOTWITHSTANDING THE FOREGOING, THIS CLASS ACTION WAIVER SHALL NOT PREVENT YOU OR 2DOORS FROM PARTICIPATING IN A CLASSWIDE SETTLEMENT OF CLAIMS.
13.4 Mass Action Waiver
YOU AND 2DOORS EACH EXPRESSLY WAIVE THE RIGHT TO BRING, JOIN, OR PARTICIPATE IN ANY MASS ACTION. THE PARTIES AGREE THAT THE DEFINITION OF A "MASS ACTION" INCLUDES, BUT IS NOT LIMITED TO, INSTANCES IN WHICH YOU OR 2DOORS ARE REPRESENTED BY A LAW FIRM OR COLLECTION OF LAW FIRMS THAT HAS FILED TWENTY-FIVE (25) OR MORE ARBITRATION DEMANDS OF A SUBSTANTIALLY SIMILAR NATURE AGAINST THE OTHER PARTY WITHIN 180 DAYS OF THE ARBITRATION DEMAND FILED ON YOUR OR 2DOORS' BEHALF. NEITHER AN ARBITRATOR NOR AN ARBITRATION PROVIDER SHALL HAVE AUTHORITY TO HEAR, ADMINISTER, OR RESOLVE ANY MASS ACTION, OR TO AWARD RELIEF TO ANYONE BUT THE INDIVIDUAL IN ARBITRATION.
13.5 Arbitration Rules and Procedures
Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, or, if AAA is unable or unwilling to administer the arbitration, by another mutually agreed-upon nationally recognized arbitration provider with operations in the State of Florida. If the parties cannot mutually agree upon an alternative provider, either party may petition a court of competent jurisdiction in the State of Florida, pursuant to 9 U.S.C. § 5, to appoint an arbitration provider. The arbitrator shall be either: (1) a retired judge; or (2) an attorney licensed to practice law in the State of Florida with at least ten (10) years of experience in commercial or consumer law. The arbitrator shall be selected by the parties from the arbitration provider's roster. If the parties cannot agree after a good-faith effort, the arbitration provider shall appoint the arbitrator in accordance with its rules. The arbitration shall take place in Orange County, Florida, unless the parties mutually agree otherwise or the arbitrator determines that another location is appropriate. The arbitrator's decision shall be in writing, shall include findings of fact and conclusions of law, and shall be final and binding. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
13.6 Pre-Arbitration Dispute Resolution and Notification
The parties agree that good-faith informal efforts to resolve disputes often result in prompt, low-cost, and mutually beneficial outcomes. Therefore, before either party initiates formal arbitration, the initiating party must first send a written notice of the Dispute ("Notice") to the other party describing the nature of the claim and the specific relief sought. Notice to 2Doors must be sent by USPS Certified Mail to: MS PAR LLC, Attn: Legal Department, 5401 S Kirkman RD STE 560, Orlando, FL 32819, United States. Notice to you will be sent to the email address associated with your account. Upon receipt of the Notice, the parties shall engage in a good-faith informal negotiation and attempt to resolve the Dispute for a period of sixty (60) days. Engaging in this informal dispute resolution process is a mandatory condition precedent to commencing arbitration, and any arbitration demand filed before completion of this process shall be dismissed by the arbitrator. The applicable statute of limitations and any filing fee deadlines shall be tolled while the parties engage in this informal dispute resolution process.
13.7 Delegation
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, unconscionability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitrator shall also have exclusive authority to resolve all threshold arbitrability issues, including issues relating to whether these Terms are applicable, unconscionable, or illusory, and any defense to arbitration, including waiver, delay, laches, or estoppel. However, only a court of competent jurisdiction, and not an arbitrator, shall have the exclusive authority to resolve any and all disputes concerning the enforceability of the Class Action Waiver and Mass Action Waiver, including any claim that all or part of the Class Action Waiver and/or Mass Action Waiver is unenforceable, unconscionable, illegal, void, or voidable.
13.8 Application to Third Parties
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against, any third parties, including but not limited to your spouse, domestic partner, family members, household members, heirs, estate, executors, administrators, guardians, third-party beneficiaries, assigns, guests, and invitees, where their underlying claims arise out of or relate to your use of the Service or their use of the Service at your invitation or through your account. You acknowledge and agree that you are responsible for informing any such third party of these Terms, including this Arbitration Agreement. To the extent any third-party beneficiary brings claims against the 2Doors Parties, those claims shall be subject to this Arbitration Agreement.
13.9 Governing Law for Arbitration
Notwithstanding any choice-of-law or other provision in these Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. ("FAA"), will govern its interpretation, enforcement, and proceedings pursuant thereto. It is the intent of the parties to be bound by the provisions of the FAA for all purposes, including interpretation, implementation, enforcement, and administration of this Arbitration Agreement, and the FAA and applicable arbitration provider's rules shall preempt all state laws to the fullest extent permitted by law. If the FAA is found not to apply to any issue, that issue shall be resolved under the laws of the State of Florida, without regard to its conflict-of-laws principles.
13.10 Exceptions to Arbitration
This Arbitration Agreement shall not require arbitration of: (a) individual claims brought in small claims court, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; (b) individual claims of sexual assault or sexual harassment occurring in connection with your use of the Service, to the extent applicable law prohibits mandatory arbitration of such claims; and/or (c) injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights. Any such claims shall be brought on an individual basis only, and may not be consolidated, joined, or coordinated with any other proceeding. The parties' agreement not to require arbitration in these limited instances does not waive the enforceability of any other provision of this Arbitration Agreement, including the Class Action Waiver and Jury Trial Waiver.
13.11 Survival
This Arbitration Agreement shall survive the termination of your account, the termination of these Terms, and the termination of your relationship with 2Doors.
14. Data Rights and Data Commercialization
14.1 Broad Data License
By using the Service, you grant MS PAR LLC a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable (through multiple tiers), transferable, non-exclusive license to collect, store, process, use, analyze, aggregate, de-identify, anonymize, compile, combine with other data, and otherwise exploit all data generated through, derived from, or related to your use of the Service ("Service Data"), including but not limited to: transaction data, order data, pricing data, usage patterns, behavioral analytics, delivery data, marketplace trends, demographic indicators, search queries, listing data, and any other data generated or collected through the Service.
14.2 Data Commercialization Rights
You acknowledge and agree that MS PAR LLC may, at its sole discretion and without any obligation to you, use, license, sell, share, distribute, publish, disclose, or otherwise commercially exploit aggregated, de-identified, anonymized, or statistical data derived from or related to your use of the Service ("Derived Data") for any lawful purpose whatsoever, including but not limited to: internal data analytics, market research, business intelligence, product development, advertising and targeted marketing, data brokerage and data licensing to third parties, academic and scientific research, trend analysis and forecasting, real estate analytics and valuation, retail analytics, consumer behavior research, municipal and urban planning research, and any other current or future commercial purpose. Derived Data does not directly identify you personally and is not subject to the restrictions applicable to personal information under applicable privacy laws. You hereby irrevocably waive any and all claims, rights, interests, royalties, or compensation you may have in, to, or arising from Derived Data, and you acknowledge and agree that all Derived Data is the sole and exclusive property of MS PAR LLC. This data license and these commercialization rights survive the termination of your account and these Terms indefinitely.
14.3 Consent to Data Processing
You expressly and affirmatively consent to the collection, processing, storage, analysis, aggregation, de-identification, anonymization, and commercial use of your data as described in these Terms and our Privacy Policy. You acknowledge that this consent is a material condition of your use of the Service and that you may not use the Service if you do not consent to these data practices. Withdrawal of consent requires termination of your account and cessation of all use of the Service; however, withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, nor does it affect our rights to use Derived Data already created.
15. Cybersecurity; No Liability for Security Incidents
15.1 No Guarantee of Security
WHILE 2DOORS IMPLEMENTS COMMERCIALLY REASONABLE TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES DESIGNED TO PROTECT THE SERVICE AND USER DATA, NO METHOD OF ELECTRONIC TRANSMISSION, STORAGE, OR PROCESSING IS COMPLETELY SECURE OR ERROR-FREE. 2DOORS DOES NOT AND CANNOT WARRANT, GUARANTEE, OR REPRESENT THAT THE SERVICE, ITS SERVERS, ITS DATABASES, ITS INFRASTRUCTURE, OR ANY DATA STORED THEREIN OR TRANSMITTED THEREBY WILL BE COMPLETELY FREE FROM UNAUTHORIZED ACCESS, HACKING, DATA BREACHES, CYBERATTACKS, MALWARE, RANSOMWARE, VIRUSES, WORMS, TROJANS, DENIAL-OF-SERVICE ATTACKS, SQL INJECTION, CROSS-SITE SCRIPTING, MAN-IN-THE-MIDDLE ATTACKS, ZERO-DAY EXPLOITS, OR ANY OTHER FORM OF SECURITY VULNERABILITY, THREAT, OR INCIDENT. YOU USE THE SERVICE AND TRANSMIT DATA AT YOUR OWN RISK.
15.2 No Liability for Security Incidents
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE 2DOORS PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, COSTS, EXPENSES, OR INJURIES OF ANY KIND ARISING FROM OR RELATED TO:
(a) any data breach, security incident, hacking, unauthorized access, or cyberattack affecting the Service, its servers, databases, infrastructure, or any third-party service provider; (b) any unauthorized access to, disclosure of, alteration of, deletion of, or destruction of your personal information, account data, payment information, transaction records, or any other data; (c) any actions of hackers, cybercriminals, state-sponsored actors, insiders, or any other malicious or unauthorized parties; (d) any vulnerabilities, bugs, defects, misconfigurations, or errors in the Service, its software, its infrastructure, or any third-party software, hardware, or services; (e) any failure, circumvention, or compromise of security measures, encryption, access controls, authentication systems, firewalls, intrusion detection systems, or any other protective systems or technologies; (f) any phishing, social engineering, credential stuffing, brute force attacks, or account compromise affecting your account or any other account; (g) any loss, corruption, destruction, or unavailability of data, including personal data, transaction data, photos, messages, or any other information; (h) any interruption, suspension, or cessation of the Service or any feature thereof due to a security incident, investigation, or remediation effort; (i) any identity theft, financial fraud, or other harm resulting from a security incident, whether or not 2Doors was aware of the vulnerability exploited.
15.3 Your Security Responsibilities
You are solely responsible for maintaining the security of your account credentials (including passwords and authentication tokens), your devices, your networks, and your email accounts. You agree to use strong and unique passwords, enable any available multi-factor authentication, keep your devices and software updated, and promptly report any suspected unauthorized access to support@msparllc.com. The 2Doors Parties shall not be liable for any losses, damages, or harm resulting from your failure to maintain adequate security of your account, devices, or networks.
15.4 Third-Party Service Providers
The Service relies on third-party providers and infrastructure (including but not limited to Firebase/Google Cloud Platform, Stripe, Apple, OpenAI, and other service providers) for hosting, storage, payments, authentication, AI processing, analytics, and other critical functions. The 2Doors Parties shall not be liable for any security incidents, data breaches, outages, errors, malfunctions, or failures affecting or caused by any third-party provider, even if such incidents result in the exposure, loss, theft, corruption, or unauthorized access of your data or personal information. Your recourse in such events shall be solely against the applicable third-party provider, subject to that provider's terms of service and applicable law.
16. No Agency, Partnership, Joint Venture, or Employment
No agency, partnership, joint venture, franchise, fiduciary, or employment relationship is intended or created by these Terms, by your use of the Service, or by any interaction between you and 2Doors. No user (whether buyer, seller, or otherwise) is an agent, employee, partner, franchisee, joint venturer, or representative of 2Doors. No Building, building management company, property management company, homeowners' association, community association, building staff member, concierge, doorman, security guard, or property manager is an agent, employee, partner, or representative of 2Doors. You may not represent, suggest, or imply any such relationship to any third party. 2Doors does not control, direct, supervise, or dictate the actions, methods, conduct, schedule, or decisions of any user, and no user has authority to bind 2Doors to any contract, obligation, liability, or commitment of any kind.
17. Force Majeure
2Doors shall not be liable for any delay, failure, degradation, or interruption in the performance of its obligations under these Terms, or for any damage, loss, or injury resulting therefrom, where such delay, failure, degradation, or interruption is caused by events or circumstances beyond 2Doors' reasonable control ("Force Majeure Events"), including but not limited to: acts of God; natural disasters; epidemics and pandemics (including quarantines and public health emergencies); fires; floods; earthquakes; hurricanes; tornadoes; tsunamis; severe weather events; volcanic eruptions; war (whether declared or undeclared); armed conflict; terrorism and threats of terrorism; civil unrest; riots; insurrection; revolution; government actions, orders, regulations, sanctions, or embargoes; legislative or regulatory changes; labor disputes, strikes, lockouts, or work stoppages; supply chain disruptions; power failures or outages; internet outages or disruptions; telecommunications failures; satellite failures; undersea cable damage; cyberattacks (including DDoS attacks, ransomware, and other malicious activity); failures, outages, or breaches of third-party service providers (including payment processors, cloud providers, hosting providers, AI providers, and telecommunications providers); changes in third-party provider terms, pricing, or availability; hardware or software failures; and any other event or circumstance beyond 2Doors' reasonable control. During any Force Majeure Event, 2Doors' affected obligations shall be suspended for the duration of the event without liability, and any applicable deadlines or timeframes shall be extended accordingly.
18. Seller-Specific Acknowledgments and Risks
If you use the Service as a seller, you additionally acknowledge, agree to, and accept the following:
18.1 Risk of Loss of Items
BY LISTING ITEMS FOR SALE ON THE SERVICE, YOU VOLUNTARILY ASSUME THE RISK THAT YOUR ITEMS MAY BE LOST, STOLEN, DAMAGED, DESTROYED, MISDELIVERED, MISAPPROPRIATED, OR NEVER RETURNED, WHETHER DURING DELIVERY, IN TRANSIT, IN BUILDING COMMON AREAS, IN LOBBIES, WITH BUILDING STAFF, AT THE BUYER'S DOOR, OR AT ANY OTHER TIME OR LOCATION IN CONNECTION WITH THE SERVICE. 2DOORS IS NOT RESPONSIBLE FOR THE LOSS, THEFT, DAMAGE, DESTRUCTION, OR MISAPPROPRIATION OF YOUR ITEMS UNDER ANY CIRCUMSTANCES WHATSOEVER. YOU ACKNOWLEDGE THAT SELLING THROUGH THE SERVICE INVOLVES INHERENT AND UNAVOIDABLE RISKS, INCLUDING BUT NOT LIMITED TO THE RISK THAT ITEMS MAY NEVER REACH THE BUYER, MAY BE STOLEN AFTER DELIVERY, MAY BE DAMAGED DURING HANDLING OR TRANSPORT, OR MAY BE FRAUDULENTLY CLAIMED AS NOT RECEIVED.
18.2 No Guarantee of Payment
2Doors does not guarantee that you will receive payment for any Item sold through the Service. Payments may be subject to holds, delays, reversals, chargebacks, fraud claims, buyer disputes, bank reversals, payment processor errors, reserve requirements, or other deductions or delays. 2Doors is not responsible for any payment failure, delay, or reversal caused by third-party payment processors (including Stripe), banks, card networks, buyers, or any other party. You accept these financial risks as a condition of using the Service as a seller.
18.3 Buyer Misconduct
2Doors is not responsible for fraud, misrepresentation, false claims, false disputes, illegitimate chargebacks, item-not-received claims, or any other misconduct or bad faith by buyers. You acknowledge that buyers may file false, fraudulent, or exaggerated claims; initiate illegitimate chargebacks; refuse delivered items; damage items and blame the seller; or engage in other deceptive, dishonest, or malicious conduct. 2Doors' ability to prevent, detect, or remedy such conduct is limited, and 2Doors shall not be liable for any losses resulting from buyer misconduct.
18.4 Compliance Obligations
You are solely responsible for complying with all applicable federal, state, and local laws, regulations, ordinances, tax obligations (including sales tax, use tax, and income tax reporting), and Building rules in connection with your sale, listing, pricing, advertising, packaging, labeling, and delivery of Items through the Service. This includes, without limitation, any required business licenses, seller permits, health and safety regulations, consumer protection laws, and product liability requirements.
19. Buyer-Specific Acknowledgments and Risks
If you use the Service as a buyer, you additionally acknowledge, agree to, and accept the following:
19.1 No Guarantee of Items
2DOORS DOES NOT GUARANTEE THE QUALITY, SAFETY, LEGALITY, AUTHENTICITY, CONDITION, FITNESS, DESCRIPTION ACCURACY, OR SUITABILITY OF ANY ITEM LISTED OR SOLD THROUGH THE SERVICE. ALL ITEMS ARE PROVIDED BY INDEPENDENT THIRD-PARTY SELLERS ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH ALL FAULTS. YOU ACKNOWLEDGE THAT ITEM DESCRIPTIONS, PHOTOS, CONDITION REPORTS, CATEGORIES, AND PRICING ARE PROVIDED SOLELY BY SELLERS AND MAY BE INACCURATE, INCOMPLETE, OUTDATED, OR DELIBERATELY MISLEADING. 2DOORS DOES NOT INSPECT, VERIFY, AUTHENTICATE, TEST, CERTIFY, OR ENDORSE ANY ITEM, AND 2DOORS SHALL NOT BE LIABLE FOR ANY DEFECT, DEFICIENCY, HAZARD, OR MISREPRESENTATION RELATED TO ANY ITEM.
19.2 Delivery Risks
You acknowledge and accept that delivery through the Service involves inherent and unavoidable risks, including but not limited to: non-delivery, late delivery, misdelivery to wrong unit or location, theft of delivered Items from doorsteps, lobbies, common areas, or package rooms, damage to Items during delivery or handling, items left in unsecured locations, weather damage to delivered items, and delivery to incorrect or unauthorized persons. 2Doors does not guarantee that any delivery will be completed, timely, accurate, or secure. You voluntarily assume all risks associated with the delivery method you select, including the heightened risk that Items left in lobbies, common areas, receiving areas, or with building staff may be lost, stolen, damaged, or mishandled.
19.3 Seller Misconduct
2Doors is not responsible for fraud, misrepresentation, non-delivery, partial delivery, defective goods, counterfeit or knockoff items, mislabeled items, items not matching descriptions or photos, contaminated or hazardous items, or any other misconduct, negligence, or bad faith by sellers. You acknowledge that sellers may misrepresent Items, fail to deliver, deliver defective, damaged, or materially different goods, or engage in other deceptive, dishonest, or negligent conduct. 2Doors' ability to prevent, detect, or remedy such seller conduct is limited, and 2Doors shall not be liable for any losses or harm resulting from seller misconduct.
19.4 In-Person Interaction Risks
You acknowledge that certain transactions may involve in-person interactions with sellers (e.g., during door delivery, handoff of items, or resolution of delivery issues). 2Doors does not conduct criminal background checks, sex offender registry checks, or comprehensive identity verifications on users and cannot and does not guarantee the safety, trustworthiness, or good intentions of any user. You voluntarily assume all risks associated with meeting, interacting with, or allowing access to other users in connection with transactions facilitated by the Service. 2Doors strongly recommends that all in-person interactions occur in well-lit, common areas of the Building and that you take reasonable precautions for your personal safety.
20. Fraud, Criminal Activity, and User Misconduct
20.1 No Responsibility for User Conduct
2DOORS IS NOT RESPONSIBLE FOR AND SHALL NOT BE LIABLE FOR THE ACTIONS, CONDUCT, BEHAVIOR, STATEMENTS, REPRESENTATIONS, OMISSIONS, NEGLIGENCE, GROSS NEGLIGENCE, RECKLESSNESS, OR INTENTIONAL MISCONDUCT OF ANY USER OR ANY OTHER THIRD PARTY, WHETHER ONLINE OR OFFLINE, IN-APP OR IN-PERSON. THIS INCLUDES, WITHOUT LIMITATION, ANY CRIMINAL ACTIVITY, FRAUDULENT CONDUCT, DECEPTIVE PRACTICES, VIOLENT BEHAVIOR, THEFT, ROBBERY, BURGLARY, ASSAULT, BATTERY, SEXUAL ASSAULT, SEXUAL HARASSMENT, STALKING, THREATS, INTIMIDATION, MURDER, MANSLAUGHTER, KIDNAPPING, ARSON, VANDALISM, TRESPASS, PROPERTY DAMAGE, IDENTITY THEFT, FINANCIAL FRAUD, OR ANY OTHER HARMFUL, ILLEGAL, OR TORTIOUS CONDUCT BY ANY USER OR THIRD PARTY.
20.2 No Background Checks or Safety Screenings
2Doors does not conduct, and has no obligation to conduct, criminal background checks, sex offender registry checks, terror watchlist checks, credit checks, employment verifications, reference checks, or any other form of safety screening, vetting, or investigation on any user unless otherwise expressly stated in these Terms. Any identity verification or residency verification performed by 2Doors is limited in scope and purpose, does not constitute a safety screening, endorsement, or certification of any user, and should not be relied upon as such. You should exercise your own judgment and take appropriate precautions when interacting with other users.
20.3 Reporting Obligations
If you become aware of any criminal activity, fraud, safety threat, emergency, Terms violation, or any other harmful conduct by another user or third party in connection with the Service, you should immediately: (a) contact local law enforcement and/or emergency services (call 911 for emergencies); and (b) report the incident to 2Doors at support@msparllc.com. 2Doors may, in its sole discretion but without any obligation, investigate reports, cooperate with law enforcement, and take enforcement action within the Service, including account suspension or termination.
20.4 Cooperation with Law Enforcement
2Doors may cooperate fully with law enforcement agencies, regulatory authorities, courts, and other governmental bodies in connection with any investigation, proceeding, subpoena, court order, or legal process related to criminal activity, fraud, user misconduct, or any other matter arising from or connected to the Service. You irrevocably consent to 2Doors disclosing your account information, personal information, transaction records, communications, IP addresses, device information, and any other relevant data to law enforcement and governmental authorities when required by law or when 2Doors believes in good faith that such disclosure is reasonably necessary to: protect safety; prevent fraud, abuse, or criminal activity; comply with legal obligations; enforce these Terms; or protect the rights, property, or safety of 2Doors, its users, or the public.
21. Governing Law and Jurisdiction
Except as otherwise provided in the Arbitration Agreement (Section 13), these Terms and any Disputes arising out of or related to these Terms, the Service, or your relationship with 2Doors shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. For any claims that are not subject to arbitration under Section 13, you and 2Doors irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Orange County, Florida, and you waive any objection to such jurisdiction or venue on the grounds of inconvenient forum or otherwise.
22. Changes to These Terms
We may modify, amend, supplement, or replace these Terms at any time, in whole or in part, by posting the revised Terms through the Service or on our website. The "Last Updated" date at the top of these Terms will be updated accordingly. For material changes, we may provide additional notice via in-app notification, push notification, or email to the address associated with your account, but we are not required to do so. Your continued access to or use of the Service after the posting of revised Terms constitutes your binding agreement to be bound by the revised Terms as of their effective date. If you do not agree to the revised Terms, you must immediately stop using the Service and close your account. It is your sole responsibility to review these Terms regularly and to be aware of any changes.
23. Severability; Survival; Miscellaneous
23.1 Severability
If any provision of these Terms (or any portion thereof) is held to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions of these Terms shall continue in full force and effect. If modification is not possible, the invalid, illegal, void, or unenforceable provision shall be severed from these Terms without affecting the validity, legality, or enforceability of any other provision.
23.2 Survival
The following provisions shall survive the expiration or termination of your account and these Terms and shall remain in full force and effect: Sections 7 (Content, IP & License), 9 (Assumption of Risk), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification & Release), 13 (Arbitration Agreement), 14 (Data Rights and Data Commercialization), 15 (Cybersecurity), 16 (No Agency), 17 (Force Majeure), 18 (Seller Risks), 19 (Buyer Risks), 20 (Fraud & Criminal Activity), 21 (Governing Law), and 23 (Miscellaneous), together with any other provisions that by their nature are intended to survive termination or expiration.
23.3 Entire Agreement
These Terms, together with our Privacy Policy and any supplemental terms, policies, guidelines, or rules referenced herein or published through the Service, constitute the entire agreement between you and 2Doors with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, negotiations, discussions, or representations, whether written or oral, relating to the Service. No oral or written statement, representation, or promise not contained in these Terms shall be binding on 2Doors.
23.4 No Waiver
The failure or delay of 2Doors to exercise or enforce any right, remedy, power, or provision of these Terms shall not operate as a waiver of such right, remedy, power, or provision. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of 2Doors. A waiver of any provision on one occasion shall not be deemed a waiver of such provision on any subsequent occasion or a waiver of any other provision.
23.5 Assignment
2Doors may freely assign, transfer, delegate, or sublicense its rights and obligations under these Terms, in whole or in part, to any person or entity, without restriction, notice to you, or your consent, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of its assets. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of 2Doors. Any purported assignment by you without such consent shall be null and void.
23.6 Headings; Interpretation
The section and subsection headings in these Terms are for convenience of reference only and shall not affect the meaning, interpretation, or construction of any provision. The words "include," "including," and "such as" shall be deemed to be followed by "without limitation." The word "or" shall not be exclusive. References to "Sections" are to sections of these Terms unless otherwise specified.
23.7 Notices
Notices to you may be provided via email to the address associated with your account, via in-app notifications, via push notifications, or by any other means reasonably calculated to reach you. Notices to 2Doors must be sent by USPS Certified Mail, Return Receipt Requested, to: MS PAR LLC, Attn: Legal Department, 5401 S Kirkman RD STE 560, Orlando, FL 32819, United States. Notice shall be deemed given upon receipt.
23.8 Electronic Agreement; Consent to Electronic Communications
You acknowledge and agree that by clicking "I Agree," "I Accept," creating an account, downloading the application, or accessing or using the Service in any manner, you are entering into these Terms electronically, and that your electronic acceptance constitutes a legally binding signature and has the same legal force, validity, and effect as a handwritten signature on a paper document. You consent to receive all communications, agreements, documents, notices, and disclosures from 2Doors electronically, including via email, in-app notifications, or posting on the Service. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.
23.9 Cumulative Remedies
All rights and remedies available to 2Doors under these Terms are cumulative and in addition to any other rights or remedies available at law, in equity, or otherwise. Exercise of one remedy shall not preclude exercise of any other remedy.
23.10 Third-Party Beneficiaries
Except as otherwise expressly provided in these Terms, there are no third-party beneficiaries to these Terms, and these Terms do not confer any rights, benefits, or remedies on any person or entity other than you and 2Doors.
24. Contact
MS PAR LLC Email: support@msparllc.com Address: 5401 S Kirkman RD STE 560, Orlando, FL 32819, United States